A customer is the most important visitor on our premises. He is not dependent on us; we are dependent on him. He is not an interruption on our work; he is the purpose of it. He is not an outsider on our business; he is part of it. We are not doing him a favour by serving him; he is doing a favour by giving us an opportunity to do so....... Mahatma Gandhi.
Sustainable and inclusive growth of rural India.
|citizen's charter.pdf||1.37 MB|